Details
Human Touch
|
33,74 € |
|
| Verlag: | BCS, The Chartered Institute for IT |
| Format: | EPUB, PDF |
| Veröffentl.: | 15.12.2012 |
| ISBN/EAN: | 9781780171371 |
| Sprache: | englisch |
| Anzahl Seiten: | 68 |
EPUB 
PDF
DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.
Beschreibungen
All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.
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